Catalyst MedSuite
Catalyst MedSuite

Prospect Demo

Loudoun Medical Group

One Billing Office.
A Practice at Scale.

Loudoun Medical Group manages one of Northern Virginia's most complex employed physician networks — and its billing infrastructure wasn't built for this scale.

75

Practice Pods

Across Northern Virginia

350+

Employed Providers

Physicians & Advanced Providers

10K

Claims Per Week

Multi-payer, multi-specialty

$150M+

Annual Revenue

At risk of systematic leakage

Payer Mix (Top 3)

BCBS Virginia
42%
Aetna
31%
UnitedHealthcare
19%

Current Billing Infrastructure

Manual 835 ERA reconciliation
No automated PLB tracking
Bulk EOB matching done by hand
No contract variance detection

Billing Team Load

100 hrs/week manual reconciliation
12–15 FTEs needed at 100 pods
Currently 2–3 FTEs managing it
Errors compounding each cycle

Revenue Leaving Through
5 Silent Drains

$930K – $2.54M walking out the door annually
1

Bulk Payment Attribution Errors

Payers send lump-sum EFTs with no remittance detail. Staff spend 100 hours/week manually matching bulk deposits to individual claims — at an estimated $25/hr burdened cost.

$130K/yr

Billing team capacity absorbed

2

PLB Recoupments Written Off

Provider-Level Balance (PLB) adjustments bury recoupments inside ERA files. Without automated parsing, these appear as unexplained variances and are written off as unrecoverable.

$100K+/yr

Written off annually

3

Orphaned ERAs — Cash Stuck in Limbo

835 ERA files that can't match to a claim sit unposted. Each day of delay compresses working capital velocity. At LMG's estimated claim volume and average reimbursement, this represents approximately $274K/day in temporarily unpostable cash — a cash flow impact, not a permanent loss, but one that compounds cycle over cycle.

$274K/day

Unpostable working capital

4

Zero-Pay Claim Miscategorization

At LMG's claim volume, industry benchmarks indicate a meaningful portion of zero-pay designations may represent claims where payment is actually owed — miscategorized as patient responsibility or denial rather than appealed. At an average reimbursement of ~$125, even a small miscategorization rate stacks quickly. (Source: HFMA Revenue Cycle Benchmark Report, 2023)

$200K–$312K

Missed revenue annually

5

Contract Rate Leakage

Payers routinely pay below contracted rates, counting on practices not to notice. At LMG's revenue scale, a 0.5–2% variance represents systematic leakage that goes undetected without automated contract matching.

$500K–$2M/yr

0.5–2% of $100–200M revenue

Combined Annual Revenue at Risk

$930K – $2.54M

Across 5 systematic failure modes — every one solvable with the right tooling

This Isn't Just a Billing Problem.
It's a Strategic Risk.

Revenue leakage at LMG's scale creates compounding exposure across four critical dimensions.

Regulatory Exposure

OIG 2024 Stark Law Priority

OIG's 2024 Work Plan highlights employed physician group compensation timing as a scrutiny area. Inconsistent reconciliation patterns may create Stark Law exposure — particularly around productivity-based compensation calculations tied to collections data.

Risk: Self-disclosure + treble damages if compensation calculations are built on incorrect collections data.

Physician Retention

Payment Timing = Exit Signal #2

MGMA research identifies delayed or inaccurate productivity payment as a top-2 reason employed physicians leave a group practice. At LMG's size, a single departing physician represents $500K–$1M in recruitment and onboarding costs, plus panel disruption. (Source: MGMA Physician Compensation and Productivity Survey, 2023)

350 providers × retention risk at scale = existential cost exposure if manual systems continue to fail.

Operational Ceiling

Manual Staffing Can't Scale

At 100 pods (LMG's near-term growth trajectory), manual reconciliation requires oversight and throughput that billing teams can't sustainably provide. Automation isn't an efficiency play — it's the prerequisite for growth without operational breakdown.

Automated reconciliation supports 100+ pods with your existing team. Growth in pod count adds zero incremental reconciliation overhead.

Competitive Landscape

PE-Backed Groups Have This Already

Private equity-backed physician groups operating in Northern Virginia have deployed automated RCM tooling as a competitive advantage — faster provider compensation, tighter contract compliance, and lower billing overhead. Independent groups using manual processes are at a structural disadvantage in physician recruitment.

The technology gap between LMG and PE-backed competitors widens every billing cycle without automation.

Catalyst MedSuite™:
Built for Exactly This.

Two active modules, already solving the five drains. No rip-and-replace. No new EHR. Works alongside your existing systems.

Your Billing Workflow

EHR

eClinicalWorks

Encounters, charges,
diagnoses (ICD-10/CPT)

manual

Practice Mgmt

PulsePro PM

Scheduling, billing,
claim creation

submits

Clearinghouse

Change / Waystar

Claim scrubbing,
transmission

adjudication

Payers

BCBS / Aetna / UHC

Pay, deny, or adjust.
Return 835 ERA file.

835 ERA File Returns

ANSI X12 remittance — every payer payment decision, in a machine-readable file

Manual Billing Staff Review

100 hrs/week. No automated parsing. Errors compound each cycle.

$130K

Bulk payments mismatched — billing team hours consumed

$100K+

PLB recoupments written off as variance

$274K/day

Orphaned ERAs unposted — cash stuck

$312K

Zero-pay claims miscategorized & missed

$2M

Contract rate leakage undetected

Annual Revenue Walking Out the Door

$930K – $2.54M

Every billing cycle. Undetected. Unrecovered.

How the Revenue Recovery Process Works — Step by Step

You Provide

30 days of 835 ERA files

Your clearinghouse (Change Healthcare or Waystar) already generates these every time a payer sends a payment or denial. You're currently receiving them — they're just not being fully analyzed.

• ERA files from BCBS, Aetna, or UHC

• Any 30-day window works

• Delivered via secure upload or email

• No EHR access required

MedSuite Does

Ingests & secures your data

Files are immediately processed through PHI masking — all patient identifiers are encrypted before analysis begins. An immutable audit log records every action taken on your data.

• PHI masking enforced on ingest

• Immutable audit trail created

• HIPAA BAA covers all processing

• Data never leaves compliant environment

You Get Back

Confirmation + processing timeline

Within 24 hours of file receipt: confirmation that your ERA files were successfully ingested and are queued for analysis. Full results in 5 business days.

• Ingest receipt with file count

• PHI masking confirmation

• Expected delivery date

• Secure portal access

Step 1 of 5
Catalyst MedSuite LMG Pilot Program — Proposed Scope
45–60 day proof of concept · BCBS · Aetna · UHC · 2–3 practice pods · Target: $10K–$17K immediate recovery (Validates $100K+ annual run rate)

Module 1

Bulk Payment Attribution

Solves Drains 1 · 2 · 3

Active

Payments Processed

2,847

↑ 12% vs last cycle

Discrepancies Found

156

Flagged for review

Recoverable Revenue

$47.2K

This billing cycle

Evidence Quality

98.3%

Audit-ready

Payer Breakdown

BCBS Virginia
82% match rate
Aetna
91% match rate
UnitedHealthcare
76% match rate

Upload ERA/835

Analyze Discrepancies

Generate Evidence

Module 2

Claims Denial Intelligence

Solves Drains 4 · 5

Active

Revenue at Risk

$284K

Pending validation

Denial Rate

18.4%

↓ 3.2% from baseline

High-Risk Claims

423

Flagged this week

Validated Claims

1,204

↑ 8% recovery rate

Top Denial Reasons

Prior Auth Missing (CO-15) 34%
Contract Rate Variance (CO-45) 28%
Medical Necessity (CO-50) 19%

Validate Claims

Pattern Analysis

Denial Analytics

We already parse your 835 file format. No integration required.

Catalyst MedSuite™ includes a native ANSI X12 835 ERA parser and bank EFT deposit matching engine. The 30-day free analysis offer requires only your ERA files — no connection to your EHR, no IT project, no installation. Your files stay within a HIPAA-aligned data handling environment with full PHI masking and immutable audit logging.

30-Day Free 835 Analysis.
Zero Risk. Immediate Insight.

Send us 30 days of ERA files from any single payer. We'll quantify your actual leakage — with dollar figures and CARC/RARC analysis — before any commitment.

1

Send ERA Files

Drop 30 days of 835 ERA files from BCBS, Aetna, or UHC into our HIPAA-secure intake portal. Takes 10 minutes.

2

We Analyze & Report

Within 5 business days: your actual PLB discrepancies, bulk payment misattributions, and contract variance totals. In dollars.

3

You Decide

If the numbers justify moving forward, we propose a 45–60 day pilot across 2–3 pods. If not, you keep the analysis — no obligation.

What the Analysis Includes — at No Cost

PLB adjustment breakdown by type
Orphaned ERA identification report
Zero-pay claim recategorization flags
Contract rate variance summary
CARC/RARC denial reason analysis
Dollar-value recovery opportunity
Schedule the 835 Analysis →

Reach Michael Ochoa directly

michael@sinergysolutions.ai  ·  434-996-2595

HIPAA Business Associate Agreement provided. PHI masking enforced. No EHR access required.

$930K+

Estimated annual recovery opportunity

30 days

To see your real numbers

$0

Cost to find out